Chowbotics has unveiled new technological developments for its fresh food robot, Sally, including a mobile app for contactless ordering, in response to COVID-19, according to a press release.
The company has also expanded the robot's menu capabilities, elevating the culinary experience for ranging tastes and introduced a large format video interface for responsive marketing that creates an engaging customer experience, even when socially distanced.
Users can now browse the menu and place an order with their nearest Sally from anywhere, through their own personal smart devices. Upon arrival at the robot, a QR code is scanned to complete the order.
The average time to order and dispense a meal with the app is reduced by as much as 50%, resulting in higher meal capabilities served per day for operators, according to the press release.
A new video interface included on all new robots (and available as an add-on to existing ones) will allow operators to proactively engage with patrons and market specific items based on the menus they are running. This could mean displaying breakfast bowls in the morning and a BBQ bowl in the early evening to boost incremental sales. It also allows operators to engage new users with the fresh food robot from a distance, and highlight ingredient sourcing or other partners. This new capability uses the powerful effects of video marketing paired with data to increase awareness, engagement and ultimately sales.
For an update on how the coronavirus pandemic has affected convenience services, click here.
Photo courtesy of Chowbotics.
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October 21, 2020 at 09:13PM
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