Klara Debuts Modmed Pay Interface for Patient Payments - PYMNTS.com

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Klara, a producer of platforms to let medical practitioners interact with patients via the internet, and payments systems provider Modernizing Medicine, have inked a deal to pair some of their offerings, the companies announced in a press release.

“The new interface is aimed at helping [Modern Medicine’s] modmed Pay customers easily collect patient credit card information digitally, process credit card payments for outstanding balances and reduce no-shows,” the release stated.

The business proposition to medical providers is that the combined offering will reduce patient no-shows and smooth patients’ paying of bills, according to the release.

“More and more practices today are starting to collect consent forms, insurance information, patient satisfaction surveys and other documentation through automated messaging,” said Klara Co-Founder and co-CEO Simon Bolz in the release. “When we took a step back, a lightbulb went off — payment processing was the missing piece. We realized that there was an opportunity to streamline payment workflows for practices in order to improve the patient experience and minimize work for practice staff.”

The new service will work through several steps, according to the release. Medical practices will send patients links via text. Those links will allow for the storage of credit card data by Klara, with practices getting access via secure tokens to the information they need for billing.

“Using the tokens stored for credit cards, practices can charge any available credit card for the applicable patient right from within Klara, and the charge will automatically show up in the Modernizing Medicine Practice Management system,” the release stated.

The system also provides for the automated sending of receipts to patients once their cards have been successfully charged, according to the release.

Klara stated in the release that clients who uses its platforms to coordinate care with patients and then also connect practitioners and patients online include “thousands of healthcare teams across more than 40 specialties.”

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